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1.We have After-sale department,every client can get a timely feedback when they have any trouble about our machine.2.We have installation team,if you need,we will provide installation service.3.Our equipment warranty period is 1 years,within this time,we will provide free maintenance.4.If you have any other question or demand,please feel free to contact our businessmen,they will reply you within 8 hours.FAQ1. Are you a manufacturer or a trader?We are professional manufacturer of nonwoven machine since 1999, our machine have been exported to 76 countries globally, which is well known in the international market.2. Where is your factory?Our factory is located in shandong province,china.3. Can we make an appointment to see the factory?Certainly, you are welcomed to visit the factory, also during Pandemic we can show you our factory remotely.4. We are inexperienced, but if we want to buy equipment and can't operate it, what should we do?Our engineer will go to your factory for installation and training, also will guide your team to run the equipment until you can produce the product by yourself.5. How long is the warranty period?12 months after installation.6. I want a customized machine, ok?Yes, most of our machine can be customized and can be designed according to your requirements.7. How is your machine quality and service?We offer European standard machines, such as safety, environmental friendly, long service time which comes from machine quality and precision. We regularly work with European brands of components such as SEW reducer, Siemens PLC, etc., machine quality and lifetime are guaranteed. We imported first class processing machines such as from Germany, Japan, Austria and there is a team to do the quality control. A quality product is just the beginning. We at YINGYANG know how competitive business is and commitment to our customers does not end with the sale. We match our products with service, assuring your complete satisfaction from the initial order to final startup. Just looking forward to service every customer,like you!Elena(Ms)